Legal

Privacy Policy

Last updated: January 2026

Your Privacy Matters

At Nexx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI crypto trading journal application. Please read this policy carefully.

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information you provide (optional)
  • Authentication credentials (password, OAuth tokens)

Application Data

  • Trades and trade details (instrument, setup, direction, entry/exit, priority, P&L)
  • Journal entries, session notes, and psychology reflections
  • Mistakes, goals, and discipline records
  • Analytics and performance data
  • Custom settings and preferences

Usage Data

  • Log information (IP address, browser type, device information)
  • Usage patterns and feature engagement
  • Performance and crash reports

How We Use Your Information

Provide and Improve Services

To deliver, maintain, and improve our trading journal and analytics features

Account Management

To create and manage your account, process subscriptions, and provide customer support

Analytics and Security

To analyze usage patterns, detect fraud, and maintain the security of our platform

Communications

To send you important notifications, updates, and promotional communications (with your consent)

Data Sharing and Disclosure

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

When We May Share Information

  • With service providers who assist us in operating our platform (with strict data protection agreements)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits and updates
  • Access controls and monitoring systems
  • Secure data storage and backup procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@nexx.com

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, subject to legal or legitimate business requirements.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your session
  • Analyze usage patterns and improve our services
  • Provide personalized content and features

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our application.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending you an email notification (if you have provided consent)
  • Displaying a prominent notice within the application

Your continued use of the service after the effective date of the revised policy constitutes your acceptance of the changes.

This Privacy Policy is effective as of January 2026 and governs the relationship between you and Nexx.